The Election Commission will be bringing the latest technologies to use for further improvement of the overall efficiency of various election activities. For effective conduct of elections, ECI has integrated use of smart technology by making optimum use of mobiles, smartphones, tablets, etc. For citizens, candidate and political parties, the EC has come up with cVIGIL app. cVIGIL is user-friendly and easy to operate
cVIGIL provides time 36 stamped evidentiary proof of the Model Code of Conduct/Expenditure Violation, having live photo/video with auto location data. The District Control Room allocates cVIGIL cases to the Flying Squads etc. through GIS-based platform. Flying Squads will investigate the matter and the Returning Officer will take the decision. The status of cVIGIL is shared with the cVIGIL complainant within 100 minutes.
2. Voter Helpline Mobile app: The EC will also be having a Voter Helpline Mobile app enabling citizens to find names in electoral roll, submit online forms, check status of application, filing complaints and receiving replies. All forms, results, candidate affidavit, press notes, Voter awareness will be available on the mobile app. 3. PwD App: Through this app citizens in the category of Persons with Disabilities (PwDs) can request for new registration, change in address, change in particulars and mark themselves as PwD through the use of the mobile application. By simply entering their contact details, the Booth Level Officer is assigned to provide doorstep facility. PwDs can also request for a wheelchair during polling.
4. Suvidha Candidate App: The Android-based mobile app will enable candidates to track the status of thier nomination and status of their permission requests. 5. Samadhan: The Election Commission has designed a single integrated web portal for registering and resolving citizen Information, Suggestion, Feedback and Complaints (IFSC). The portal is available for election as well as non-election period. It can also be used to lodge a grievance using ‘Voter Helpline’ Mobile App. All the EROs, DEO, CEO and ECI Officials are connected into the Samadhan Portal and the complaint lodged in the Samadhan directly connects to concerned official. There is an escalation matrix configured into the system and if within a time frame the matter is not addressed by ERO, it gets escalated to the next levels.