News / Snapchat stops working for many users as app unable to refresh

India TV : May 21, 2019, 10:32 AM

Snapchat, the popular photo-messaging app has stopped working for a number of users in Europe and some parts of the US, as the app instead of showing the usual filters and lenses or the ability to send messages, simply fails to load.

According to the Independent report, "Users report seeing a message telling them that the service isn't working and that they should refresh the app. But refreshing does not seem to be working, and thousands of people have reported problems".

There were many users who shared the problem on Twitter.

"Is snapchat down for anybody else?" wrote one user.

"I like how twitter is the first thing i open when this happens #snapchatdown," another user tweeted.

Snapchat responded to some complaints on Twitter, saying they were "looking into the issue".

Snapchat had added four million new users in the first quarter of 2019, wherein it registered a revenue of $320 million that is an up of 39 per cent (year-over-year).

Snapchat's daily active users were 190 million that was up two per cent from 186 million in the previous quarter but down from 191 million in Q1 2018.