India / Passengers open emergency door of indigo flight dgca orders probe

Zoom News : Jan 17, 2023, 07:22 PM
Indigo Case: On December 10, 2022, the emergency door was accidentally opened by an air passenger on an Indigo flight from Chennai to Tiruchirappalli. The airline gave this information on Tuesday. Meanwhile, aviation regulator DGCA said necessary steps were taken after the incident came to the notice of the aircraft. There is no compromise on safety.

What was said in the statement?

According to a statement issued by IndiGo airline on Tuesday, a passenger traveling on flight 6E 7339 from Chennai to Tiruchirappalli on December 10, 2022, accidentally opened the emergency door during the boarding process. The airline said, the passenger immediately apologized for the mistake. As per the SOP, the incident was registered and engineering investigation of the aircraft was carried out, due to which the departure of the flight was delayed.

A senior DGCA official said on Tuesday, the incident was duly reported. It appears that the RH emergency exit gate was accidentally opened by a passenger while the aircraft was on the ground. The crew noticed this and all appropriate airworthiness actions such as re-closing the doors, pressure checks etc. were carried out again. No compromise on safety.

In recent times, many incidents of misbehavior of air passengers have come to the fore. Apart from incidents of urination on flights, heated arguments between air-travellers and crew members of an IndiGo flight went viral on social media last year.

Taking note of cases of unruly behavior of air passengers where pilots and cabin crew members have failed to take appropriate action, the DGCA has recently directed the Operations Heads of Airlines to direct pilots, cabin crew and Director-in-Flight Services to their respective Asked to sensitize about airlines. The DGCA took note of certain incidents of unruly behavior and unruly conduct by passengers on board the aircraft during the flight wherein it was observed that post holders, pilots and cabin crew members failed to take appropriate action.

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