PBM Hospital, recognized as the largest medical facility in the division, has taken. A significant leap forward in patient care by introducing a round-the-clock ECG testing facility. This groundbreaking service will now allow patients to receive ECG examinations directly at their bedside, eliminating the need for them to move or endure long waits for technicians. This initiative is set to revolutionize the diagnostic process for patients in emergency, OPD, or IPD settings,. Ensuring that critical cardiac assessments are performed swiftly and efficiently, leading to more timely and appropriate treatment.
Smooth Access via QR Codes and Helpline
Under this new system, patients will no longer be required to travel to a specific department for an ECG. Instead, a technician, equipped with the necessary machinery, will arrive directly at the patient's bedside to conduct the test. The report will be generated and handed over immediately after the examination. This convenience is particularly beneficial for patients who are immobile, critically ill, or require urgent diagnosis. By bringing the service to the patient, PBM Hospital aims to reduce patient discomfort, streamline the diagnostic pathway, and ensure that medical interventions can commence without unnecessary delays.
To ensure maximum accessibility and efficiency, PBM Hospital will implement a system. Where QR codes and dedicated helpline numbers are prominently displayed on ward walls. Patients or their relatives can simply scan the QR code or dial the helpline number to request an ECG test. Upon receiving the request, a technician will promptly arrive with the ECG machine. This rapid response mechanism is designed to ensure that patients receive their vital diagnostic tests without any significant waiting period, thereby accelerating the overall treatment process and potentially saving critical time in emergency situations.
NABL Certified Firm Ensures Quality Service
The tender for the ECG machine with technician services has been awarded to Dr, while bothra Diagnostic and Imaging Center. This firm holds NABL (National Accreditation Board for Testing and Calibration Laboratories) certification, which is a testament to the high quality and reliability of its services. NABL certification ensures that the diagnostic services provided adhere to stringent international standards, guaranteeing accurate and dependable reports for patients. This marks the first instance where an NABL-certified firm has been involved in an ECG machine tender at PBM Hospital, underscoring the hospital's commitment to delivering top-tier diagnostic care.
Overcoming Tender Controversies
The tender process for this service wasn't without its challenges. Initially, when S. P. M. C, while principal Dr. Surendra Kumar Verma, during his tenure as superintendent, floated the tender, he stipulated the requirement for an NABL-certified firm. However, under pressure from an appeal, the 1. 20 crore tender was subsequently cancelled. This decision prompted another firm to appeal to the Medical Commissioner,. Who, after reviewing the case, ruled in favor of the NABL-certified firm. This resolution ultimately ensured that patients would benefit from high-quality, certified ECG services, despite the initial procedural hurdles.
Establishment of a Dedicated 24-Hour ECG Station
In a pioneering move, PBM Hospital will also establish a dedicated 24-hour ECG station. A separate room has been requested from the superintendent for this purpose. This station will house ECG machines and technicians around the clock, while according to the firm, if a patient requires an ECG and the OPD or emergency areas are crowded, they will have the option to go directly to this station for their test. This dedicated facility will provide an alternative avenue for patients seeking immediate ECG services, helping to manage patient flow and reduce wait times in other busy areas of the hospital.
Advanced Monitoring for Technicians: Biometric Attendance and Tracking
To ensure accountability and efficient service delivery, the ECG technicians will be subject to biometric attendance. Access to this biometric system will be available to the PBM Superintendent and the Nodal Officer, allowing for precise monitoring of technician presence and punctuality. Also, a tracking system for technicians will be implemented. This system will enable the superintendent to ascertain the real-time location of each technician, facilitating efficient management of services and ensuring prompt deployment. A total of 40 technicians will be deployed to work round the clock, guaranteeing continuous service availability.
Ensuring Uninterrupted Service: Machine Maintenance and Backup
The awarded firm will be responsible for the comprehensive maintenance of the ECG machines. In the event of a machine malfunction, the firm is obligated to arrange for an immediate replacement, ensuring that there is no disruption in service. This provision addresses previous issues where patients' tests were delayed due to non-functional equipment. Dr, while bC Ghiya, Superintendent of PBM Hospital, confirmed that the work order for the ECG machine tender has been issued. He emphasized that 24-hour ECG testing will be available for the convenience of patients and reiterated that a technician would reach the ward promptly upon a helpline call.
Understanding ECG: A Vital Diagnostic Tool
An Electrocardiogram (ECG) is a simple, painless, and safe test that records the electrical activity of the heart. This test helps doctors assess the heart's rate, rhythm, and detect any abnormalities, such as a heart attack or arrhythmia (irregular heartbeat). The procedure involves placing small pads (electrodes) on the chest, arms, and legs, which transmit the heart's electrical signals to the machine, where a graph is printed. ECG is a crucial tool in the diagnosis and management of cardiac conditions, and its 24-hour availability will Notably enhance timely and accurate diagnosis for patients, potentially saving lives.
